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Discussion Forums » General Discussion
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Work Horror Stories
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30 Jan 2009, 03:56
love♥nik
Post Count: 1010
I just had a disgusting fat ass douche tell me, word for word, "well then I'll take a regular coffee and cream myself. Which I haven't had to do in a very long time."

What are you work horror stories?

Details at my diary if you wanna know. xD
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30 Jan 2009, 04:08
.like.a.drug.
Post Count: 137
My boss had someone ask for egg custard pie the other day (I work in a bakery) and when told we were currently out, the man yelled, "Well what the hell am I supposed to do now??" and then he stood there and waited for us to answer him 8-| Working with the public is fun!
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30 Jan 2009, 04:19
love♥nik
Post Count: 1010
O_o

....

OMFG THE SKY IS FALLING THE SKY IS FALLING!!!!

YOU HAVE NO EGG CUSTARDS!!!!

XD
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30 Jan 2009, 04:22
.like.a.drug.
Post Count: 137
Seriously! And they're not even that good!

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31 Jan 2009, 07:42
.love.struck.
Post Count: 492
LOL. I would of applauded him for his performance. People are so dramatic.
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30 Jan 2009, 04:43
Aiure
Post Count: 308
Just a few situations.. I have tons of these.

I once had someone arguing with me over a nose stud (non-returnable, dammit!!!). She had the gall to give me the "customer is always right" line. I laughed at her. If she really was the business owner she claimed to be, she'd never, EVER use that line.

Another person argued with me, over the phone, that I was required to give a refund (which we don't do - exchanges only) while my boss was out of town and unavailable (and I can't authorize such things). No. I don't feel like losing my job because you dropped your ring and damaged it five minutes after you bought it. That one was so bad the cops had to be called in to deal with her.

Some lady's 12 year old son was stupid enough to buy a pot leaf necklace from me, then and get caught wearing it around her. She came back, yelled at me for selling such disgusting things to children, and demanded I give her a refund...without a receipt. When I refused, she launched a formal complaint against my store. The boss had a good laugh over that one. :P

The latest one was some 20-something guy came in and demanded a refund on four rings he "just bought earlier". I thought he bought them the day before, when I wasn't working. Turns out he stole them all. But I didn't know that at the time, so all I could do was tell him to come back with a receipt. His parting words were "Whatever, bitch, I got three g's in my pocket. I don't need the money." Way to impress me, homie. lol
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30 Jan 2009, 06:12
love♥nik
Post Count: 1010
Whoa! Why'd you guys have to call the cops? Like what'd she do?

I was at the AT&T store the other day and this guy comes in and says that his cell charger doesn't work (and it really didn't, so no big) and he wanted an exchange. The guy behind the counter starts working at it and after looking it over, realizes that they can't do anything w/o a receipt or the box that the charger came in. The guy the proceeds to throw a fit saying that he's in sales and you can do w/e you want to make the customer happy and that he THREW AWAY his box and receipt.

I'm sorry, I've had my old cell phone for 2 years now and I just now threw the box away b/c I have a new cell. The box that my cell came in? It's going in storage, just in case. I NEVER throw away my receipts. And that guy's in sales and doesn't know this? I was biting my tongue to keep from laughing and the guy that was helping me w/ my phone kept looking at his co-workers and I knew he was trying not to smile either. XD Ppl are fucking retarded. If you wanna exchange something you better at least at the box so they can fucking scan it.
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30 Jan 2009, 06:18
Aiure
Post Count: 308
The lady was being a disturbance. She was constantly raising her voice, refusing to cooperate with us, refusing to cooperate with mall security, even. Just making a huge ass of herself, and so much so that we lost customers because of her. The funniest part is that she claimed to be a cop, visiting from out of town. I never found out if that was true or not. She was either lying, or her fuse is so short she shouldn't be in that line of work in the first place.
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30 Jan 2009, 06:30
love♥nik
Post Count: 1010
Ohhh, I thought she was over the phone; that makes more sense. XD

Good lord. I don't get ppl. She had to have been lying. Most cops I know when they're off duty and dealing w/ shit like that are very calm. Tey have to deal w/ the retards all day anyways.
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31 Jan 2009, 07:47
.love.struck.
Post Count: 492
The last story is funny. People get so angry when they hear the words, "Do you have a receipt?" If we let people return things with no receipt then people would be bringing similar items that wasn't from that store to get money. I only heard the "The customer is always right" line a couple of time. I wish I had the power to smack people aside the head when they dare say something so stupid.
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30 Jan 2009, 04:56
Tracie
Post Count: 140
When I first started waitressing we had a new cook on the line. Well he completely messed up my order for my table and the people took it out on me.

The lady asked me "...and where the hell is my bacon?"

After listening to this lady bitch for over an hour (it was a sunday right at noon) I finally went back to the line, grabbed some bacon myself, walked over to her table and...

Threw the bacon and plate onto the table and said "theres your fucking bacon"

I was never fired either teehee. Worked there for over 2 years.
So that was really MY horror story but still, customers piss me off.
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30 Jan 2009, 06:08
love♥nik
Post Count: 1010
HAHAHHAHAHAHA! NICE. I wish I could do that but my mother would kill me. XD
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31 Jan 2009, 07:50
.love.struck.
Post Count: 492
I bet that lady was angry, haha. Sometimes you have to be rude, people don't understand unless your being forceful. Being a server in Orange County is hard. People are so annoying. They think they are Jesus Christ. I want to slap them.
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31 Jan 2009, 06:14
just samma;
Post Count: 204
My last employer was a Call Center. I worked for HP & then ATT.
When with HP I did order status check. Which meant when you sent your HP in for repair i was the lucky person that got to tell you you were;nt getting it back for 3 months because parts were back ordered and its going to cost you $1500 because you did not have the warranty you thought you did & no you can't buy it now and have if effective on this repair.
Once while i was supervisor i had woman arge with me for an hour that the damages were not her fault & the fee's should be waived. I was finally about to send her up to the Case Managers would would have probably waived the fees and probably sent her a free printer, but when I was about to transfer her I muted my headset, she thought she was on hold & says to another person in the room "oh shit, they found that milk that we spilled on it during my birthday party & now they want me to pay for it". Needless to say, she fucked that up for herself.
When I worked for ATT SW Billing. I had to explain to an elderly woman that she had PPV Porn charges on her Dish bill & sex hotline charges on her phone bill. Then she asked me to read the name of EVERY PPV ordered. I nearly died.
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31 Jan 2009, 10:59
~RedFraggle~
Post Count: 2651
That reminds me, the worst job I had as a student was in telesales, phoning people to try and sell them kitchens. ;)

At the time there was this TV advert running in the UK for a brand of coffee or something where a woman answers the phone to a telesales operator and she says 'can I just put you on hold' and puts a toy playing music next to the phone and leaves it.

Well someone clearly thought it would be hilarious to do this to me once, so when I asked if they were interested in a new kitchen they said they were putting me on hold and started playing stupid music. Funnily enough, I hung up.

I hated that job. I only lasted 3 months.
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31 Jan 2009, 08:04
.love.struck.
Post Count: 492
This just happened recently . . .

Last Sunday we had this man and a woman pull up and try opening the doors. If they were smart they would realize that the lights were off and the doors were locked. Obviously we were closed! On Sundays we close at 7 pm. Well when they pulled up it was 7:05! He calls the store 2 minutes later and basically tells my coworker that "he wasn't happy that we were closed." He continued to say that he is a regular customer and he should be getting special treatment. According to him, HIS GPS said it wasn't 7 yet. Well good for you, but we go by our time on the register, not on his GPS. I could give a rats ass what your time says. He said he was going to call the owner the next day because he was upset. Dude, we were open all day, and we close at 7! I told the owner what happened and he just laughed. He knows me and my coworker enough to know that we were telling the truth. Don't get in the way between a fat man and his gelato, haha.


Another time was at my other job, a serving job.

It was super busy that night, I had 6 tables and running around everywhere. At one of the tables this girl flags me down like I am a taxi and tells me she doesn't like tomatoes or lettuce on her sandwich. I asked if she had any allergies and she said no. What does she do? She wanted me to get her a new sandwich because she didn't know that the sandwich came with it. It was on the menu! She hands me the damn sandwich, lol. Keep in mind that it was super busy and I didn't really have time to do something that stupid for that OC snob. It took 7 minutes for the cooks to remake a new one because they were busy as heck too. I wanted to tell the OC bitch to just take it off the sandwich. I really hate people who think they are above you. I hate serving in OC.
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31 Jan 2009, 11:01
Giggle
Post Count: 279
I would've opened the sandwitch, took them out, then gave it back to her =P
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31 Jan 2009, 14:39
love♥nik
Post Count: 1010
Stupid cunt. I hate ppl like that. I also love it when I'm standing at a table asking what they want to order (so that I'm doing my job, not making small talk w/ them) when another table starts going, "hey hey hey, I need something hey hey hey hey I WANT YOUR ATTENTION LIKE I'M 3 YEARS OLD!!!!"

I literally had that happen to me twice. -_- I'm busy you fucking jackasses!! I will get to you! Fuck! I feel like a 1st grade teacher sometimes. Each time I just turned and looked at the ppl and glared. One time a lady couldn't fucking wait 2 seconds and went to DIRTY TABLES looking for silverware. Her food had JUST came out. You can wait 2 seconds for me to get you a clean fork if the 1 that you got was dirty. I'm sorry it was dirty, but I didn't wrap that silverware so I didn't know it was dirty. Fuck bitch. Which, if you're going to want clean silverware?! WHY THE FUCK ARE YOU GOING TO A DIRTY TABLE TO LOOK FOR IT?!?!? And the guy didn't even care (who she was looking for the silverware for). He was just using his spoon. By the time I got him his fork (like 2 minutes tops), he was just happily chomping away at his food. God. (-_-)
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31 Jan 2009, 08:17
Utter Silence
Post Count: 2
I have a few, working at Arby's fast food (fun).

For the first one, I was working drive-thru when this lady comes through and orders 2 combos, but she wants these potato bites (nasty things) instead of fries and they are more expensive. I give her what she wants and then she starts complaining to me (while there are people in line behind her) about the price. Finally she says that we have the wrong price for the potato bites - which is near impossible because everything is programmed and if it is, the supervisors usually know quickly and key in the right price. This lady proceeds to tell me that I have it wrong, when she says the price is 2.79. I tell her that there is tax. Not a complaint out of her when she got to the window.

Another dude, we had Extra Large drinks, and well we were out of the ones we were supposed to sell, and had these older cups that looked X-large but weren't. See they were the same size as the Large, so I just didn't sell Xlarge and the supervisors didn't mind. This dude comes through drive-thru and tells me that because the item is on the menu board and advertising we have to it. I want to know what the dude does when we run out of fries or roast beef.

Another lady (same day as the first one) came inside, and wanted a sandwich and a drink, with a senior discount. No problem. She then proceeds to tell that she has a coupon and I tell her that I would have to void the whole order because I already put in the senior discount. She says, well just do it then and then wants to use this coupon without actually having the coupon. So she goes out to her car, gets the coupon for a $5 dollar combo, I ring it up, and then she says she wants a senior discount. We have a policy were senior discounts cannot be given on any coupons, combos or discounts and she flips. She gives the line "Well, I was just in here and got it this." I didn't really care, so I kept telling her I couldn't do it, which I can't. Needless to say she didn't get any food from us that day. (I'm not mean, I honored this one lady's coupon that was expired in October or November I think.)

BUT THIS IS THE BEST ONE!! Unfortunately this is second hand from the people with headsets on that day. This lady comes through the drive-thru and asks like 3 times to the person taking her order what the difference between a HAM melt and an ARBY'S melt is. The dude taking her order tells her that the HAM melt has HAM and the ARBY'S melt has ROAST BEEF. Three times!! Then the lady gets up the window and asks the cashier 2 more times what the difference. I wonder if the lady ever figured out what the difference between the ham melt and the arby's melt was.

I just love people... -_-
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31 Jan 2009, 08:25
.love.struck.
Post Count: 492
People always have to whine about something, don't they. People amaze me.
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1 Feb 2009, 05:38
Aloha♥Nui Loa
Post Count: 34
I used to have the senior thing happen when i worked at BK. . . it was so irritating! Especially working in drive thru, i wanted to shot myself! Too bad i can't remember specifics or else i'd have a ton of horror stories as well ;D
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31 Jan 2009, 08:20
.love.struck.
Post Count: 492
This one isn't a horror story, but it is funny.

When I was in high school, I got my first restaurant job as a server. I was bringing food to a table, it was a older man. I gave him his food and asked him if he would like anything else. Haha, he asked me if he could cut up his steak! No joke! He said his hands were weak. I don't understand why he would order a steak then. It was the weirdest thing I have ever done in my serving experience.
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31 Jan 2009, 10:29
vatten m
Post Count: 43
I could tell many funny stories about my job at Burger King (believe me, I wish I worked elsewhere, haha). I will keep many of them to myself however.

One group of teenagers came through the Drive Thru while I was on the headset. When they had ordered their food, they actually asked me if I could hold the spit off of the food! I politely told them that "I believe we can do that..." while incredulous that someone would actually say that to someone else.

A lady and 2 teenagers ordered food from me (front counter) and I accidently messed up on a minor part of their order. I fixed the mistake. No problem, right? Not according to the very rude and indignant lady. She came up several times to complain about several things. I listened to and addressed her complaints. The last time she came up, she wanted cheese on her sandwiches (which she had not ordered...but said she had). So, I get cheese slices and politely bring them to her table. She was amazed that she had to put it on the sandwich HERSELF. Lazy wench! I was beyond annoyed at this lady at this point. I didn't have anything to do with her after this. Well, she and her companions leave and I go to clean her table (and the rest of the lobby)...and I find the RUDEST and BIGGEST mess on their table. You literally could see finger prints in the cheese that was smeared onto the table. There was trash everywhere (on the table, under the table, on the seats) and "ketchup art" on the table. I picked up the trash then called my manager over to see what was left (for evidence). She told me to alert her if that lady ever came back into the store...because what she did was beyond rude and did not warrant future service. Haha. Unfortunately, I have never seen her come into the store since. I really want to just refuse service to her once. How mean is that? Haha.

I cannot think of any other circumstances but I'm sure there have been others (and not just at Burger King--I have worked other places).

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31 Jan 2009, 10:38
.love.struck.
Post Count: 492
What a bitch. That is no way to act. I would have a hard time not chasing her and her 2 brats down and throwing the trash all over her car. I hate people like that. I call them waste of space.
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31 Jan 2009, 10:54
~RedFraggle~
Post Count: 2651
I've been a doctor for 3 1/2 years and I have loads of horror stories. The first one that comes to mind though is on my very first day as a doctor, on a surgical ward. It had been a really busy day and I was sick of starting IVs. It was 7pm and I should have finished at 5. So when one of the nurses asked me to start yet another IV I was like 'not ANOTHER one'... but off I went. I went up to the patient (who was in a bay with 5 other patients) and she was asleep. I shook her gently to tell her I was about to stick a needle in her hand. She didn't move. I felt her pulse... She was DEAD! :-o And likely had been for a while.

I knew after that it was time to go home!
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