Am I the only one who finds this place to be a terrible excuse for a pet hospital or no? For the third time now, I have been screwed. I know someone is going to leave a comment about how I shouldn't keep going back to them but I have tried different locations and all of them are terrible. I thought it might just be that one location but nope.
The first time I took my dog there, they told us that we needed to put him down right then or he was going to die that night of Parvo. That was when Doobie was about three months old and he is now a healthy one year old dog. We got his first day of treatments at Banfield and then took him to a wonderful Vet that actually cares more about the animals than how much he can rip someone off for.
The second time he was seen, it was because he had a black thing that looked like a bite on his ear. The Vet there told me that he had double ear infections and they were really bad. Plus, he apparently had a high fever that was not good for him. She insisted that I get him a shot and put on medicines before I left there that day. Funny thing was that I took him right to the same Vet who treated him for Parvo; who checked him out and his ears were perfectly clean. The black thing was indeed a bug bite and I walked out of there paying a total of 30 dollars. Instead of the 350 dollars that Banfield was asking. The estimate was actually between 350 and 500.
Then today I was calling around because Doobie continues licking his butt and so on. It's from his anal glands being full. I called one location and they told me 27 dollars plus the Vet visit. I called one closer to my house to make an appointment and they told me it would be 50 dollars. When I informed her what the other was charging, she sounded stupid and started tripping over her own words.
Yes, I will never ever again think about taking my dog back to them. I just wanted to know if anyone else has ever had a problem with them!?!