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Mezino's wolf cove
by Mezino

previous entry: 55

next entry: 57

56

09/26/2010

No update from me for nearly a month. Didn't think it was that bad!

Nothing has been going on really. Oh I finally got my money back from the garage that I originally bought the car off. They've actually paid me more than they were due but that's the.....................well brakes!

I've cancelled my subscription to a Nintendo mag I get, I was paying 12p extra a year to get it delivered late or not at all. Since I work in Asda I thought I'd just buy it instead. What really got me was I couldn't email my cancellation, nor phone, no I had to write. Which I did, plus cancelled my direct debit from the bank. What do I get in response? AN EMAIL! This from a company that wants to written to. I'm ignoring it. It basically says "Oh, we can't get our money YOU must of made a mistake. We're sure it's an admin error please confirm so we can correct."

Here is what I say to myfavouitemagazines.com

Dear Sir/Madam/Arrogant person

I have not made a mistake in cancelling my direct debit. I have cancelled my subscription to the magazine as I am paying extra for the privelege of having it delivered a week after it's on the shelves. If I receive my magazine at all. Quite frankly your call centre team are always professional and their customer service is good, so I wish them all the luck in the world at their new positions, as they are wasted with you.

If you insist on me writing to cancel my subscription, then don't disregard my letter on the matter. And then you have the DAMNED CHEEK to EMAIL me. After telling me I can't cancel my subscription via email. If you wish communication via post stick to it.

Yours Unfaithfully

Mr Ellis

P.S I'm sending this in an email, read it or not I don't care. Oh by the way I work in a supermarket so I know when it hits the shelves. SO peddling that load of crap to your call centre team about embargoed information really doesn't fly.

It's been a busy weekend today. Visited a prehistoric burial mound and I've been on canal boat trip. Then walked along the union canal for a bit.


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Agh, that would drive me mad! I cancelled my mobile internet recently cos I wanted to change to another provider and I went into the store in town only to be told I had to ring their customer service number! They can access exactly the same information in the store, yet they wouldn't help me. If I hadn't been planning to leave anyway, that probably would have made me!
xxx

[malaikaStar|0 likes] [|reply]

The whole contact thing is annoying. It was like that with being with o2 online, I tried to upgrade in the shop many moons ago and they told me I had to do it online, it's daft, you're still o2!

Your weekend sounds fun.

What Nintendo magazine do you get? I get ONM, love it. I just buy it though, can't be fussed with subscriptions.

[amyStar|0 likes] [|reply]

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